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Refund Policy
Last updated: August 2025
At Sol Bear Scrubs, we want you to feel comfortable and confident in your scrubs.
Refunds
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We only offer refunds for items that are faulty or defective.
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If you believe you have received a faulty item, please contact us within 7 days of receiving your order with photos, and we’ll make it right!
Exchanges
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We are happy to offer exchanges for sizing.
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Items must be unworn, unwashed, and with tags still attached.
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Exchanges must be requested within 30 days of delivery.
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Customers are responsible for return shipping costs unless the item is faulty.
How to Request a Return or Exchange
Email us at hello@solbearscrubs.com with your order number, reason for return/exchange, and photos (if faulty). We’ll guide you through the process.
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